1996 CARL Research Award: Final Report

California Academic Library Development:
A Preliminary Survey



Irene M. Hoffman
Library Advancement Director, Cal Poly, San Luis Obispo

Amy Smith
Director of Development, CSU Fresno

Leslie DiBona
Library Development Director, San Diego State University



IN 1996, CARL awarded one of its first Research Awards to fund a survey on academic library advancement in California. This survey, which was conducted as a subset of a broader national survey on academic library fund raising, was completed in 1997. The findings are presented here. It is our hope that these findings can be used to establish baseline information on the practice of academic library fund raising that can become a useful tool for library administrators in the planning stages of building a library advancement program.
This survey was the outcome of preliminary research conducted within the California State University system. In 1994, there seemed to be a sudden surge in the number of library fund raising programs starting up within the CSU libraries. It was assumed that these new programs were a direct result of the CSU Strategic Plan [Transforming CSU Libraries for the 21st Century: A Strategic Plan for the CSU Council of Library Directors, September 23, 1994]. This plan outlined several goals including one that stated that each campus will "implement initiatives to establish a broader base of resources characterized by multiple and diverse funding sources." This goal was implemented and within 3 years, the number of development directors on staff within the 23 CSU Libraries grew from four in 1994 to more than nineteen by 1998.
There also seemed to be a concurrent trend nationally in the growth of library advancement programs and initiatives. Sparked by this rapid increase and interest in library fund raising, we began to ask ourselves several questions. Was academic library fund raising becoming a new area of specialization within the profession? Who was responsible for fund raising at the libraries? What were the indicators for a successful program? How much was being raised? All of these questions led to development of a broader understanding of this new trend and emerging area of interest within academic libraries.


About the Survey

In fall 1996 we developed and distributed the academic library development survey instrument (appendix). The goal of the survey was threefold:

1. To better understand the growth of this area of expertise

2. To better understand the background and training of these new specialists

3. To better understand the indicators that lead to success

There were 206 surveys distributed to academic libraries in the state of California, which included all public and private institutions of higher learning. (NOTE: A broader, national survey was distributed at the same time. Findings reported in this article pertain to California findings only. National results of the survey are being analyzed separately). We received responses from 100 California libraries, a 48.5% response rate.
Assisted by Dr. William Stock, Ph.D. at California State University, Fresno, we began the analysis of the survey results using SPSS. Crosstabulations and correlations were used to understand the data and begin developing answers to some of our questions. Using the responses, we hoped to begin to understand the types of institutions, the educational and professional background of development officers, and how these individuals are classified and compensated. Since many of us were new to this area of work, we were also curious to learn how other libraries have fared; what fund raising programs were used and were successful, and finally, how could we begin to create a profile for success that could be beneficial for library administrators seeking to establish fund raising programs.


Fund Raising Programs

The results of the California Academic library development survey differ from the national survey primarily due to the relative newness of programs. Thirty percent of the responses indicated their institutions had some kind of academic library development program. Seventy percent did not. Of the 70 who did not have a program in place, 24 indicated plans to begin a development program within the next three years. This validated our assumption that fund raising in academic libraries in California is a new and emerging area of interest and need.
Most academic library fundraising programs in California are less than five years old, however programs that are seven years or older raise the most funds. Some younger programs have experienced some 'beginner's luck' with early fund raising success. The most mature program, 25 years old, raised the largest amount of money of the respondents.
Library development programs that are coordinated in some way with the central campus advancement effort raise more funds than those who are not.
When it comes to the cost of raising money, most left this question blank. This indicates that either there is no line item budget for library advancement, or, as was stated in many responses, the development program is allowed to use fiscal resources as needed to get the job done. Seven responses did indicate an actual budget amount ranging from $11,000 annually all the way up to $180,000 annually. In the case where the budgets were above $100,000, these libraries were also involved in a capital campaign.


Library Development Directors

Of the respondents, 23 were librarians and 6 were non-librarian fund raising professionals, and one declined to state. The results indicated that those development directors who were also librarians were the most likely to have other library responsibilities unlike their development professional counterparts. The data indicated that those without other library responsibilities (those who focus exclusively on fund raising) raised the most funds. Development directors hired specifically and solely to do fund raising raised almost four times as much money as those who have competing responsibilities.
Development directors with four or more years in fund raising raise more funds. Again, seven appears as a 'peak' number of years. When it comes to time spent on task, there are no surprises. Development directors who spend at least 75% of their time with donors raised more funds for their libraries than those who spent 50% or less of their time with donors. Overall, development directors who spend at least 75% of their time fundraising have the greatest success.


Average funds raised

It was also no surprise that the survey results showed that private institutions are raising more funds annually than public institutions. Survey results indicated that the private institutions have programs that have been in existence longer than most public institutions. These results also confirm the national results that show that age of the program does affect its success.
Public institutions annually raised an average of almost $600,000 while private institutions raised an average of almost $1.2 million. Graduate and undergraduate institutions far surpass all other types of institutions (community colleges) in raising funds. The annual average for these institutions is $1.1 million followed by the community colleges at an average of $100,000.
Friends groups that are part of an annual giving program raised substantially more money than Friends groups that are not included in the annual fund solicitations.
Programs with the highest fundraising goals raised the most. However, this may be an indication that fund raising goals are realistically set to match the fund raising potential of the program, not that the higher the goal, the more that can be raised. Having a large donor base positively impacts the success of the fund raising program as well. While 250 donors seem to be able to raise substantial funds, 2,500 donors can raise even more.


Factors for Success

The most significant factor to a successful fund raising program is the fund raising goal, followed by the number of donors in the donor database. These results differ from the results of the national survey in which the factor for the greatest success in a fund raising program is the age of the program. This difference could be caused by the fact that California has more libraries with newer programs.
Other factors that lead to success include whether the development officer was hired specifically to do fund raising, followed by how long the development officer had been in the position, followed by the age of the library development program. The next significant factor is percent of time spent with major donors.


Advice for New Programs

The results of this survey indicate there are definite do's and don'ts in planning a successful fund raising program for your library.

1. Like fine wine, give your fund raising time to mature. Successful programs do not happen overnight. The older the program, the greater the return.

2. Whenever possible, create a program that ties into the campus wide advancement effort.

3. Regardless of professional training, development directors with experience in fund raising are more successful raising funds.

4. Help your fund raiser to be successful by providing him/her with a budget (it takes money to raise money) and a focused set of responsibilities that concentrate on raising external funds and working with donors (the more time on task, the greater the success).

5. If you have a Friends group or plan to start one, be sure to integrate them into the overall fund raising effort by including them in annual fund solicitations.

6. Finally, the size of the donor pool impacts success. Special attention should be given initially to donor acquisition strategies that can help grow the donor database. This, like your program, needs time to mature.


Summary

These results echo many of the findings from the national survey, except that library fund raising seems to be a much newer trend in California than in the rest of the country. The reasons for this may be the obvious - - decreased funding for higher education coupled with increased demands for expensive new technologies and capital improvements for outdated facilities. Whatever the issues, it is clear that academic library fund raising is an important new area of need and specialization within the academic library community.
Given the growth in this area, even more questions surface, such as: What kind of skills and training do we need to provide for our library staff in the area of fund raising? How can fund raising goals be included in performance evaluations for librarians as well as staff? Are our library schools providing continuing education in this field of study?
As our library fund raising efforts mature, it will be interesting to note the collective contributions these efforts have made on our libraries. One critical piece is the donor and the new partnerships we are creating with them. These alumni, friends and corporations will all be a part of the future of our libraries. Perhaps one day, these efforts will create a community of California library supporters who will all join together in helping us provide the ongoing, private support that will take our libraries into the 21st Century.


Appendix


CALIFORNIA ACADEMIC LIBRARY FUND RAISING SURVEY

The purpose of this survey is to examine, analyze and assess the growing trend of fund raising in academic libraries. This survey will be used to construct a profile of the academic library fund raiser, what our backgrounds are, how our positions vary, how much we raise, who are our donors, what are our programs.


SECTION I: ABOUT YOUR LIBRARY


1. What kind of institution?

___ graduate

___ graduate & undergraduate

___ undergraduate

___ community college

___ other


2. Is your library a member of the ARL (Association of Research Libraries)?

___ yes

___ no


3. Is your institution

___ Public

___ Private


4. What is your annual library budget? __________________


5. Do you have a fund raising program for the library?

___ yes

___ no

(IF NO, COMPLETE QUESTION #6, AND RETURN SURVEY IN ENVELOPE PROVIDED)


6. If no, do you have plans to begin one within the next 3 years?

___ yes

___ no


7. Who manages your fund raising program?

___ a fund raising professional and/or librarian

___ the library director

___ the friends of the library group

___ no one


SECTION II: ABOUT YOU


8. What is your gender?

___ female

___ male


9. What is your highest education level?

___ Bachelor

___ Masters

___ Doctorate

___ other: __________


10. In what area(s) is(are) your degree(s) or certificate(s)?

___ librarianship

___ fund raising

___ both

___ other: ___________________


11. How many years have you worked in fund raising?

____ years


12. How many years have you worked in libraries?

____ years


13. Is this your first fund raising position?

___ Yes

___ No


14. Have you had any continuing education in fund raising?

___ Yes

___ No

Please describe: ________________________________________________


15. What is your annual salary (or equivalent)?

___ 18K-25K

___ 26K-40K

___ 41K-50K

___ 51K-65K

___ 66K-75K

___ 76K and above


SECTION III: ABOUT YOUR JOB


16. What is your position title?

____________________________________


17. Is your position (check all that apply):

___ full-time

___ part-time

___ temporary

___ permanent

___ volunteer

___ other (please describe) _______________________


18. What is your current job classification?

___ staff

___ management staff

___ faculty

___ other: _________


19. Is your position tenure track or tenured?

__ Yes, tenure track or tenured

__ Not tenure track or tenured

__ Does not apply


20. Do you have retreat rights?

__ Yes

__ No

__ Does not apply


21. Was this a newly-created position when you were hired?

__ Yes

__ No


22. Were you hired specifically to do fund raising?

__ Yes

__ No


23. If no, (CHECK ALL THAT APPLY)

___ were you appointed from within to do fund raising?

___ was fund raising delegated to you?

___ did you volunteer to be involved?

___ other, please describe: ______________________________


24. To whom do you report?

___ Library Dean/Library Director

___ Director of Development

___ Both

___ other: _____________________________________


25. Is your position

___ funded by the library

___ funded by campus development

___ funded by the library fund raising program

___ volunteer

___ other (please describe)__________________________


26. How long have you been in this position?

___ less than 1 year

___ 1-3 years

___ 3-5 years

___ more than 5 years


27. Is this position a part of the library management team?

___ Yes

___ No


28. How much of the library fund raising activities are your responsibility?

___ 100%

___ 75%

___ 50%

___ 25%

___ 10%


29. Percent of your time spent on fund raising:

___ 100% (if 100% go directly to question #23)

___ 75%

___ 50%

___ 25%

___ 10%


30. If less than 100% of your time is spent on fund raising, please describe the other type(s) of work:

(CHECK ALL THAT APPLY)

____ reference work

____ collection development

____ management

____ human resources

____ strategic planning

____ statistical reporting

____ budget

____ public relations

____ grant writing and grants development

____ other: _______________________________________


31. Percent of time spent with major donors:

___ 100%

___ 75%

___ 50%

___ 25%

___ 10%


32. Do you have a support staff?

___ Yes

___ No


33. Is your clerical support

___ full-time

___ part-time

___ shared

___ none at all


34. Is your clerical support

___ paid by library

___ paid by campus

___ paid from fund raising funds

___ volunteer

___ student assistant


SECTION IV: FUND RAISING


35. How long has your library had a fund raising program?

____ years


36. How would you describe your fund raising program?

___ new program

___ developing program

___ established program

___ mature program


37. What is your annual fund raising goal?

________________________________________


38. Who sets this goal?

________________________________________


39. How much is your annual fund raising budget?

________________________________________


40. Who sets this amount?

_________________________________________


41. Do you have a Friends group?

___ Yes

___ No


42. Percent of time spent with Friends group:

___ 100%

___ 75%

___ 50%

___ 25%

___ 10%

___ less than 10%


43. Is your Friends group:

___ part of main fund raising program

___ run under separate organization


44. Is your Friends group part of the annual giving program?

___ Yes

___ No


45. What is your administrative responsibility to the Friends group?

___ advisory

___ liaison

___ primary manager

___ none at all

___ other: _______________________


46. What percentage of the library director's time is devoted to fund raising?

___ 100%

___ 75%

___ 50%

___ 25%

___ 10%

___ less than 10%


47. How would you describe your library director's involvement with fund raising?

___ always involved

___ usually involved

___ occasionally involved

___ never involved


48. Is your fund raising program a part of the campus-wide advancement program?

___ Yes

___ No


49. Is your campus advancement program

___ centralized

___ decentralized

___ combination


50. On average, how much do you raise annually through your library's fund raising effort?

$____________________


51. How many donors in your donor database?

_____________


52. Please assign percentages to your donor pool:

___% Friends of the library

___% alumni

___% parents

___% students

___% foundations/corporations

___% community members


53. Do you have a development advisory board?

___ Yes

___ No


54. Do you have a friends advisory board?

___ Yes

___ No


55. Are these boards one and the same?

___ Yes

___ No


56. If not, what is their relationship?

___ No relationship

___ Friends board is a subgroup of development board

___ Development board is a subgroup of Friends board

___ Other (please describe) _____________________________


SECTION V: PROGRAMS


57. What is the breakdown of donations?

___% cash gifts

___% gifts-in-kind

___% bequests/planned gifts

___% foundation/corp gifts


58. What are the fund raising priorities for your library?

[1=not a priority, 5= high priority]

___ establish endowments

___ grow endowments

___ establish friends group

___ grow friends group

___ major gifts

___ corporation/foundation grants

___ planned gifts prospecting

___ develop planned gifts

___ establish annual giving program

___ grow annual giving program

___ capital campaign

___ special gifts/mini campaigns

___ other: __________________________________


59. What types of programs have you done and how successfully?

[0=too soon to tell, 1= not successful, 5=very successful]

___ book plating

___ phonathons

___ endowments

___ capital campaigns

___ fund raising events

___ social events

___ bequests

___ athletics partnerships

___ alumni partnerships

___ planned gifts

___ annual fund

___ direct mail

___ emeriti

___ special gifts/mini-campaigns

___ brick campaigns

___ other:______________________________


60. Are you still involved in any of these programs? If so, which ones?

(CHECK ALL THAT APPLY)

___ book plating

___ phonathons

___ endowments

___ capital campaigns

___ fund raising events

___ social events

___ bequests

___ athletics partnerships

___ alumni partnerships

___ planned gifts

___ annual fund

___ direct mail

___ emeriti

___ special gifts/mini-campaigns

___ brick campaigns

___ other:___________________________

___ other:___________________________


THANK YOU FOR YOUR TIME!!!


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