Our First Chat:
November 30, 2000

N
early all who had RSVP’d to participate in this initial chat session of CSUL-South interest group actually "showed up" to take part. A group of slightly less than twenty (all but a handful entirely new to the online chatroom experience) held a fast-paced and sometimes exhilarating exchange on a number of topics. As with face-to-face discussions involving a large group, participants occasionally "talked past" one another, and a couple of ventured topics failed to spark wide interest among the competing streams of "conversation." But the process proved to be engaging for the participants, as most expressed enthusiasm for the chat experiment.
An exchange on a perceived downsizing trend among the faculty bodies of the CSU Libraries held sway through much of the chat. Observations from several chatters made it apparent that there was not a uniform trend among all campuses. While some were experiencing a strain in public service, with remaining faculty absorbing workload that had historically been covered by a larger group, others believed there was a more pronounced trend among technical services faculty (though in one person’s experience a campus had actually expanded the number of technical services faculty members recently). As a corollary to possible diminishing of approved positions, search committees were seeing fewer qualified applicants (and sometimes just fewer applicants) showing up in candidate pools. One suggested remedy to this was for CSUL-South to recommend some kind of scholarship or other cooperative support for promising CSU Library staff persons to attend the one library school of the Southern campuses. The group generally agreed on a recommendation to CSUL-South to develop a single chart of the ratios of students-to-library faculty and students-to-instructional faculty for all campuses, so as to have a basis for further discussion of workforce and workload issues.
Another major thread of the initial chat was the upcoming one-year CSU eBook Pilot Project. At least one participant had been involved in the selection of digitized books for one of the subject areas. Each library will have to make decisions (fairly quickly) regarding use of the MARC record sets provided by netLibrary, how to display in the OPAC, etc. There will also be the issues of training both staff and users, and promoting the new service. Participants felt that the evolving function or role of ebooks would be interesting to observe, both in the culture at large and within libraries.
"Instant feedback" on the chat experience--during the chat session itself--was positive. Participants felt that the hour and fifteen minutes of the chat had been quite productive, and that the savings in commute time over a face-to-face meeting was quite wonderful to contemplate! Several further "meetings" of CSUL-South in chat mode are likely to be set over 2001.

 
 

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