Additional Resources

• Wisconsin-Ohio Reference Evaluation Program (WOREP)
  http://worep.library.kent.edu/
  
  
• READ Scale (Reference Effort Assessment Data)
  http://www.dom.edu/library/READ/index.html
  
  
• Project SAILS (Standardized Assessment of Information Literacy Skills)
  http://www.projectsails.org/
  
  
• The Ethnographic Research in Illinois Academic Libraries (ERIAL) Project
  http://www.erialproject.org/
  
  
• RUSA – Measuring and Assessing Reference Services and Resources: A Guide Prepared by RUSA/RSS Evaluation of Reference and User Services Committee
  http://connect.ala.org/node/97245
  http://www.ala.org/ala/mgrps/divs/rusa/sections/rss/rsssection/rsscomm/evaluationofref/measrefguide.cfm
  
  
• ALA – Reference and User Services Association (RUSA) Definitions of Reference Reference Transactions & Reference Work which includes the… assessment of information or research resources, tools, and services. (The following bullets clarify what is meant by terms within the Reference Work definition.)
  
  • Creation and management of information resources includes the development and maintenance of research collections, research guides, catalogs, databases, web sites, search engines, etc., that patrons can use independently, in-house or remotely, to satisfy their information needs.
  • Assessment activities include the measurement and evaluation of reference work, resources, and services
    
    http://www.ala.org/ala/mgrps/divs/rusa/resources/guidelines/definitionsreference.cfm
  
  
• The Value of Academic Libraries: a comprehensive research review and report. ACRL
  http://www.acrl.ala.org/value/
  
  
• 2010 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment – October 25-27, 2010 Baltimore, Maryland ARL, University of Virginia Library, and the University of Washington Libraries. Previous conferences in Charlottesville (2006) and Seattle (2008)
  http://libraryassessment.org/
  
  
• Stephanie Wright and Lynda S. White, Library Assessment, SPEC Kit 303 (Washington, DC: Association of Research Libraries, December 2007).
  http://www.arl.org/bm~doc/spec303web.pdf
  http://www.arl.org/bm~doc/spec303book.pdf.zip
  
  
• Zsuzsa Koltay and Xin Li, Impact Measures in Research Libraries, SPEC Kit 318 (Washington, DC: Association of Research Libraries, September 2010).
  http://www.arl.org/bm~doc/spec-318-web.pdf
  
  
• LibQUAL®, ClimateQUAL®, StatsQUAL®, MINES for Libraries®, etc.
  
  
• RAILS project (Rubric Assessment of Information Literacy Skills) – Megan Oakleaf
  http://railsontrack.info/
  
  
• University Libraries Section (ULS) - Evidence Based Practices Discussion Group (NEW) will focus on issues related to assessment and evidence based practices in academic libraries.