Public Services/Outreach Librarian – San Francisco, CA
Golden Gate University welcomes applicants for the position of Public Services/Outreach Librarian.
BASIC FUNCTION AND SCOPE OF JOB
This employee will function as a member of the University Library team. Schedule would include one or more evenings per week, until 9:00 p.m. and one or more weekend days per month.
ESSENTIAL FUNCTIONS
- Coordinate reference services. Research and explore effective, innovative ways of providing reference to students and faculty, wherever they are located.
- Coordinate library marketing and public relations. Work with others to develop University library communication plan. Coordinate library publicity.
- Schedule reference desk coverage.
- Liaise with faculty and coordinate library subject liaison activities.
- Work with instruction and collection development librarians to identify resources and create guides that support specific class assignments and projects.
- Help plan, develop and coordinate quantitative and qualitative assessment of public services.
- Provide reference desk coverage and library instruction as needed
- Work with Electronic Resources and Web Librarians to ensure online library access and to provide online reference resources.
- Work with Instruction Librarian to create and facilitate workshops and training sessions.
- Provide reference, information services, research and instructional services to Golden Gate University students, faculty, staff, corporate and alumni members at all locations, including regional sites and Cybercampus. Develop print and online reference and research guides.
- Work with other library staff members and faculty to evaluate, select, and deselect materials in all relevant media. Maintain effective communication with faculty in liaison areas.
- Participate in library planning, assessment, and evaluation.
- Collaborate with other staff in peer-training and staff-development.
COORDINATION OF PUBLIC SERVICES
This librarian is responsible for coordinating University Library Public Services, including marketing, public relations, and reference services.
As leader of the library public services team, this librarian works collegially with others:
- Coordinating the communication planning, marketing and public relations activities of the Library
- Coordinating reference services, scheduling reference desk coverage and analyzing best practices.
- Assessing qualitatively and quantitatively the effectiveness of reference services and identifying ways to make reference services even more effective and efficient, given the needs of adult learners located throughout the world, differences in learning styles, and technological opportunities.
REFERENCE SERVICES
- Provides reference and research instruction services to students (including Cybercampus students and those at regional sites), faculty, staff, alumni and corporate members of the library. Uses reference interactions as opportunities to help students develop key information literacy skills.
- Orients patrons and prospective students to the range of print and online resources available.
- When on duty as reference librarian aids library assistants and work-study students in handling questions of policies, complaints, difficult patrons, and security issues.
COLLECTION DEVELOPMENT
- Works with other library staff members and faculty to evaluate, select, and deselect materials in all relevant media. Maintains effective communication with faculty in assigned subject areas. Creates and maintains web-based access to resources.
PLANNING, ASSESSMENT, AND EVALUATION
- Participates in Information Services Department and University Library planning, assessment, and evaluation. Also participates in preparation of policies.
- Participates in assessing needs for computer and other library equipment.
STAFF DEVELOPMENT
- Collaborates with other staff in peer-training and other staff development needs.
- Participates in relevant listservs to learn about and share information about new resources, ideas, solutions and recommendations.
OTHER
- Completes special projects as assigned by the Library Director.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- MLS or equivalent degree from an ALA accredited program.
- One year of experience providing reference service in an academic library to a diverse clientele of adult undergraduate, graduate, and doctoral students.
- One year of experience teaching students, faculty, and other patrons to use library electronic resources.
- One year of experience in liaising with faculty, identifying collection development needs, locating and evaluating resources to meet those needs, in light of organizational objectives resources, and other requirements.
- Familiarity with information competence/literacy concepts and programs.
- Excellent written and oral communication skills.
- Excellent interpersonal and team collaboration skills.
- Ability to work effectively within a culturally-diverse environment.
PREFERRED QUALIFICATIONS
- Knowledge of business reference and experience providing reference support to business students and others in professional-practice education.
- Experience providing reference support to patrons in distant locations, via e-mail, instant messaging, and telephone.
The ideal candidate will also possess the following:
- Ability to work and thrive in a team environment
- Excellent communication skills
- Experience planning and organizing events
- Experience creating promotional materials in print and online formats.
- Experience with photo/image editing software
Deadline: Open Until Filled
For more information and to apply online, visit: http://www.ggu.edu/jobs/applicant/
Golden Gate University, founded in 1901, is an Equal Opportunity Employer.