Library Systems Specialist
Under the direction of the Associate Director of Information & Electronic Services, the Library Systems Specialist will oversee the administration and maintenance of the library automation systems including installation and configuration of software applications; and to analyze library automation needs and recommend appropriate solutions.
Description of Duties and Tasks
Essential Job Functions
1. Manage daily operations of library automated system and related software.
2. Oversees the writing and programming of custom reports and scripts for undertaking routine and non-routine maintenance database tasks using API tools, or a similar reporting and database modification language.
3. Maintain contact with vendors for purposes of technical support, reporting computer bugs and resolving library needs. Serve as a resource for all system/network problems and questions, consulting with vendors or conducting research to solve problems in-house.
4. Identify and initiate resolutions to user problems and concerns associated with library systems.
5. Maintain documentation on project status and prepare weekly reports of problems, concerns, or changes in resource requirements for the Associate Director of Information and Electronic Services.
6. Maintain content of the library Web pages.
7. Assist in the production of training materials related to new library system features and create documentation for department procedures.
8. Install software upgrades, including loading vendor program releases, training staff, and implementing internal procedures/policy changes required.
9. Serve as a liaison between the Library and relevant staff in the Information Technology Department on issues affecting Library applications.
Required Knowledge, Skills and Abilities
Individuals must possess the knowledge, as well as the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
1. Strong project management skills: ability to manage technical projects in a library setting with demonstrated capabilities in terms of project planning and estimating, work assignment, progress review and reporting.
2. Strong interpersonal skills: Ability to communicate easily and appropriately with both technical staff and non-technical staff at all levels;
3. Ability to problem-solve and have excellent attention to detail.
4. Ability to understand and use programming languages.
5. Ability to work independently, be flexible, and organize workload.
Qualifications
1. Education: Bachelor’s degree in Information Technology or Computer Science. Masters in Library and Information Science preferred.
2. Experience: Knowledge of computer programming and HTML required. Knowledge of Perl and XML preferred. Experience with SirsiDynix Unicorn/Symphony integrated library system highly desirable.
Contact: Cherie Dabbs — NO PHONE CALLS PLEASE
E-mail: employment@westernu.edu
FAX: 909-469-5489
