Director of Learning, Research, and User Services – Administrator II
Classification Salary Range: $44,712 – $153,204
Anticipated Starting Salary: $90,000 – $95,000
The Henry Madden Library at California State University, Fresno, is the largest academic library in California between Los Angeles and San Francisco. With over 1.5 million visitors a year, the 339,000 square foot library serves as the hub of the campus community. It provides innovative services including technology lending to both faculty and students, a growing digital repository, integrated information literacy instruction, and student-centered campus partnerships. The library has helped lead the CSU’s transition to a system-wide unified library management system, ALMA, with full transition to be completed prior to the 2017-2018 fiscal year.
The library has over a million print volumes, hundreds of thousands of electronic resources, and significant special collections of children’s literature, teacher resources, music and media, World’s Fair materials, local and regional history, and hosts numerous rotating exhibitions and campus and community events. The library also uses 3M’s RFID system to safeguard its assets. Library personnel include 18 library faculty, 39 support staff, and 29 FTE student assistants. For more information, visit https://library.fresnostate.edu/.
The Director of Learning, Research and User Services reports to the Dean of Library Services and serves as a member of the library’s leadership team, which prioritizes strategic initiatives, plans library-wide services, and facilitates operations. The Director of Learning, Research and User Services is a new position and will oversee a division handling over 1 million transactions every year, encompassing circulation, course reserves, technology lending, virtual reference, outreach programs and library instruction. In addition to managing the public-facing areas in the Henry Madden Library (Fresno State’s main library), the Teacher Resource Center and the Music and Media library, the Director works collaboratively with the Special Collections Research Center and the Arne Nixon Center for the Study of Children’s Literature, and Collection Development to create an engaged, student-centric learning environment throughout the Library. The Director serves as the collaborative partner and point of contact for the Center for Faculty Excellence, Services for Students with Disabilities (SSD) and the Learning Center, and others.
The Director will plan, organize, and lead the User Services Division to best meet the needs of the Library’s internal and external community of users. The Director will supervise and mentor all user services faculty and staff, and oversee the faculty liaison program, providing vision, oversight and accountability. In this role, the Director will serve on library, campus, and consortia committees as appropriate; contribute to the profession through engagement with appropriate internal and external organizations; and participate in research, publication, and other professional and scholarly activities.
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