Reference and Circulation Services Manager at Santa Clara University Library, Santa Clara, California

Santa Clara University Library, winner of the 2017 ACRL Excellence in Academic Libraries Award, welcomes applications for the position of Reference and Circulation Services Manager.

The Reference and Circulation Services Manager manages and provides leadership for the core public services provided to students, faculty and staff. The position is critical to providing excellent service and timely access to a wide range of information resources. This position ensures that everyone that provides general library help and reference services (including full-time staff and librarians) is expertly trained and meets performance expectations. The Reference and Circulation Services Manager is responsible for directly supervising 2 full-time staff, supervising all student assistants, and overseeing the work of other full-time staff. The Reference and Circulation Services Manager creates, coordinates, implements and evaluates Reference, Circulation, Privileges, and other services that ensure access to information. The position is also responsible for training all student assistants, full-time staff, and librarians who provide services at the single service point. The Manager also has primary responsibility for managing the staffing and delivery of the reference appointment service.

Education and/or Experience
Bachelor’s Degree and at least 2 years of library experience; or an equivalent combination of education and experience.
Experience supervising and managing staff.
This is a full-time staff position and does not require an MLS degree.

Salary Information
Hiring Range: $27.43 – $31.53 hourly

Please see the full job announcement and instructions for applying at

Applications received by January 16, 2018, will receive first consideration.
In your cover letter please address your qualifications for this position as well as your experience and what you have learned working with diverse populations.

Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to individuals with a disability.

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