Integrated Library Systems Specialist, Mount Saint Mary’s University, Los Angeles

https://msmu.interviewexchange.com/jobofferdetails.jsp?JOBID=119290

About Mount Saint Mary’s University:

Mount Saint Mary’s is the only women’s university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equity, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary’s provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active, global citizens who use their knowledge and skills to better themselves, their communities and the world. www.msmu.edu

Mount Saint Mary’s University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required.

Job Description:

The Integrated Library Systems Specialist (ILS Specialist) administers the integrated library system that underpins the operations of the Libraries and serves as a platform for other software applications such as discovery systems, link resolvers, library knowledge bases, and interlibrary loan programs. The position also manages and fulfills Interlibrary Loan (ILL) and Document Delivery Services for both libraries.

Duties and Responsibilities:

  1. Administers and maintains the Integrated Library System/Library System Platform (ILS) for the university libraries. Manages, optimizes, implements, troubleshoots, and documents the libraries’ current Integrated Library System, Sierra, or any other ILS/LSP platform. Serves as the primary liaison for all library staff to the ILS for troubleshooting and management within all modules, such as Circulation, INN-Reach, Acquisitions, Cataloging, Web Services. Responsible for the successful migration to any other library platform as well as the implementation of the new ILS. In consultation with the Library Administrative team, performs global data updates and system changes to the ILS.
  2. Ensures that the ILS works with other library applications such as discovery systems, link resolvers, library knowledge bases, OCLC EZ Proxy, OCLC WorldShare, OCLC Collection Manager, Innovative INN-Reach, etc. Works with the Electronic Resources Librarian and Digital Initiatives Librarian to ensure optimal functionality of EZ Proxy, import/export of records, link resolvers, discovery system, knowledge bases and web services. Helps troubleshoot e-resource access issues. Under the supervision of the Assistant Director of Collections, works with OIT to integrate the ILS with library vendors as well as University-wide applications including but not limited to Colleague.
  3. Serves as the library’s primary liaison to the University’s Office of Information Technology (OIT) for library technology software applications and relevant systems. Works closely with OIT to ensure server changes, migrations, IP address changes, single sign-on implementation and system upgrades occur with minimal disruption to the libraries’ website, databases, discovery service, ILS, library vendors and other basic library operations.
  4. Serves as the primary coordinator for the Interlibrary Loan Program and Document Delivery Services for the libraries. Under the supervision of the Assistant Director of Collections, the ILS Specialist is responsible for the adherence to all interlibrary loan program guidelines, licensing agreements and copyright law. Documents the workflow, policies, and procedures for both interlibrary loan and document delivery services. Responsible for reporting statistics for ILL and document delivery. Works with the Assistant Director of Collections and Electronic Resources Librarian to identify trends in borrowing to inform collection development efforts. Supervises students as needed.
  5. Under the supervision of the Assistant Director of Collections, helps maintain the functionality, organization, integrity and design of the Online Public Access Catalog (OPAC.) Assists library units with project based cataloging of records, including, but not limited to: AACR2, RDA, LCRI, LCPS, LC Classification, LCSH, MARC bibliographic formats and other non-MARC metadata format (Dublin Core etc.) Assists with cataloging and weeded projects as needed.
  6. Keeps abreast of the quickly evolving library technology landscape and responsive solutions. In coordination with librarians, participates in the training and implementation of library and library-related software programs including but not limited to the (ILS) Innovative Sierra, E-Reserves, ERMs, Tableau, Institutional Repository, and others.

Other Duties and Responsibilities:

  1. Ability to troubleshoot access issues related to electronic resources especially links and downloading of records for library staff and patrons
  2. Serves as a resource for training in library software applications such as the ILS, collaboration tools, or any other academic technology applications
  3. Provides support for cataloging and metadata projects as needed
  4. Performs other duties as assigned

Requirements:

Knowledge:

  • In-depth knowledge of client/server environment, and experience with software applications needed to administer application environments. This may include Microsoft Windows Server, UNIX/Linux, Oracle/SQL Server, XML, PNX, etc.
  • Working knowledge of standard web browser display and application technologies (HTML, XML,CSS, Javascript, CGI, XSLT), including usability, accessibility and cross-browser compatibility issues
  • Knowledge of industry standards, practices, and trends in academic libraries, particularly in regards to Integrated Library Systems, Discovery Systems, Electronic Resources Management Systems, OCLC software, and related systems. Knowledge of Library of Congress BIBFRAME developments.
  • Understanding of the market regarding new and on-going development of Integrated Library Systems, Library Catalogs, Discovery Systems, Research and Collaboration, Academic Technology, Digital Archives, and related systems
  • Familiarity with common library interoperability protocols (OAI, Z39.50, SRU), metadata frameworks (MARC, Dublic Core, BIBFRAME), and cataloging principles including RDA and Linked Data is highly desired
  • In-depth knowledge of library systems and systems environment

Abilities and Skills:

  • Must have ability to ensure the functionality of the Iibraries’ ILS and related systems and that they are optimized for access services, cataloging/metadata, e-resource management, and web services
  • Must be able to troubleshoot systems issues and serve as the lead for resolving them
  • Knowledge of client/server environment, and experience with software applications needed to administer application environments. This may include Microsoft Windows Server, UNIX/Linux, Oracle/SQL Server, XML, PNX, etc.
  • Ability to modify work with standard web browser display and application technologies (HTML,XML,CSS, Javascript, CGI, XSLT), including usability, accessibility and cross-browser compatibility issues.
  • Must have ability to work in a collegial team environment. Demonstrated ability to be flexible, adapt and learn new and emerging technologies.
  • Must have strong service orientation and understanding of the libraries’ and institution’s needs
  • Demonstrated commitment to work well with diverse students, faculty, staff and with non-traditional students
  • Strong technology skills needed to maintain the library’s ILS and ensure its compatibility will multiple software programs.

Education:

  • Bachelor’s degree required with relevant experience with the position

Experience:

  • At least three years working in an academic library, preferably as a library systems administrator or library professional with evidence of broad, in-depth technology and systems knowledge skills
  • Experience with library automation/integrated library systems, library technology, search and discovery, web services
  • Experience with migrations and implementation of new Integrated Library Systems or related systems is highly desired
  • Library Systems or Academic Technology Certifications are preferred
  • This role is vital in keeping the libraries abreast of the quickly evolving library technology landscape and developing responsive solutions

Additional Information:

Work Location: Both Campus Locations (West Los Angeles and Downtown Los Angeles)

Start Date: Immediately

Applications Deadline: Open until filled

The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.

Application Instructions:

Please submit cover letter and resume.

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