Come and join an award-winning library! Santa Clara University, winner of the 2017 ACRL Excellence in Academic Libraries Award, welcomes applications for the position of Interlibrary Loan and Access Services Supervisor.
The ILL & Access Services Services Supervisor, under the supervision of Manager, Interlibrary Loan, obtains published material (books, dissertations, and journal articles) not available in the University Library or Heafey Law Library collections for Santa Clara University students, faculty and staff in order to facilitate their educational and research needs. The ILL & Access Services Services Supervisor also provides excellent library and information service at the Library Help Desk in support of the University’s academic programs as outlined in the University Library’s Strategic Plan. Performs specialized duties requiring broad knowledge of general library operations and/or materials, and specific library policies and procedures in a diverse work environment. Delivers accurate, timely, and courteous service that respects individual needs and strengthens the educational experience. Participates in planning and accomplishing the goals of Access & Delivery Services. Duties include student training and supervision. The primary schedule is Thursday-Monday, 9:00 a.m.–6:00 p.m. Adjustments in this schedule will be required as a function of the academic calendar, e.g., intersession, summer hours etc.
Education and/or Experience
Years of Experience
- Two or more years of library or front line customer service experience
Hiring Range: $20.65 – $23.74 per hour, commensurate with experience
Please see the full job announcement, and instructions for applying at
Applications received by September 8, 2017 will receive first consideration.
Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to individuals with a disability.